Privacy Policy | Cerosoft

1. Introduction

Cerosoft ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cerosoft.in and use our software applications (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

2.1 Information You Provide

We may collect personally identifiable information that you voluntarily provide, such as:

Name and email address (if you contact us)
Feedback or support inquiries

2.2 Google Authentication Data

When you use our "Sign In with Google" feature, we collect and store the following information provided by Google:

Primary email address
Full name
Profile picture URL
Unique Google Identifier (UID)

This data is used solely to personalize your experience, synchronize your preferences across devices, and manage your account within the Cerosoft ecosystem.

2.3 Behavioral Analytics (Intelligent Engine)

To improve your experience and provide relevant suggestions, our website uses a localized behavioral engine that monitors:

Session duration (total time spent on site)
Page navigation patterns (unique URLs visited)
Scroll depth, click patterns, and exit intent

Note: This behavioral data is processed locally on your device using localStorage. It is used to trigger advanced features like the "Intelligent Login Suggestion" and is not transmitted to our servers unless you explicitly sign in.

2.4 Automatically Collected Information

Standard technical information collected includes:

Browser type and version
Operating system
IP address (anonymized where possible)
Device identifiers

2.5 Third-Party Analytics & Advertising

We use third-party services including Google AdSense and Google Analytics. These services use cookies to analyze traffic and serve personalized ads. They are governed by their own policies:

3. How We Use Your Information

We use the information collected for the following purposes:

To operate, maintain, and improve our Services
To respond to your inquiries and support requests
To monitor usage patterns and analyze trends
To display relevant advertisements through Google AdSense
To detect, prevent, and address technical issues or security threats
To comply with legal obligations

4. Cookies & Tracking Technologies

Our website uses cookies — small data files stored on your device — to enhance your experience. These include:

Essential Cookies: Required for basic site functionality
Analytics Cookies: Help us understand how visitors interact with the site
Advertising Cookies: Used by Google AdSense to serve personalized ads

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share data only in the following circumstances:

Service Providers: Trusted third parties that assist in operating our website (e.g., hosting, analytics)
Legal Compliance: When required by law, regulation, or legal process
Safety: To protect the rights, property, or safety of Cerosoft, our users, or the public

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by applicable law. Anonymized data may be retained indefinitely for statistical analysis.

7. Your Rights (GDPR & Global)

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Restriction: Request restriction of processing
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing of your data

To exercise any of these rights, please contact us through our social channels or website.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete such information.

9. Security

We implement industry-standard security measures including HTTPS encryption, secure headers (HSTS, X-Frame-Options), and access controls to protect your data. However, no method of electronic transmission or storage is 100% secure.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out through our social channels listed in the footer below.